Privacy Policy

Last Updated: May 12, 2026

Pineeon, operated by Chudong Technology Ltd., respects your privacy and is committed to protecting the personal and business information you share with us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, submit an inquiry, request samples, apply to become a distributor, subscribe to our newsletter, communicate with our sales team, or purchase products from Pineeon.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Pineeon is a smart electronics brand operated by Chudong Technology Ltd.

We provide smart electronics products and B2B services for global distributors, importers, online retailers, private-label brands, corporate procurement teams, and smart device solution providers.

Our products and services may include:

Smart rings
AI voice mice
PC monitors
GPS trackers
AI smart glasses
AI translators
USB DVD writers
Optical storage devices
Smart accessories
OEM/ODM customization
Private-label cooperation
Sample support
Distributor cooperation
After-sales support

2. Information We Collect

We may collect personal information, business information, technical information, and communication information when you interact with Pineeon.

2.1 Information You Provide Directly

You may provide information when you:

Submit a contact form
Request product samples
Apply to become a distributor
Ask for a quotation
Subscribe to our newsletter
Send us an email
Contact us by WhatsApp or phone
Provide feedback
Place an order
Discuss OEM/ODM customization

This information may include:

Full name
Company name
Job title
Business email
Phone number / WhatsApp number
Country / region
Company website
Business type
Product interests
Estimated order quantity
Target market
Customization requirements
Shipping address
Billing information
Message content
Uploaded files or product requirements

2.2 Business and Cooperation Information

For B2B cooperation, we may collect information related to your company and purchasing plan, such as:

Company type
Years in business
Sales channels
Target market
Product categories of interest
Expected purchase volume
Budget range
OEM/ODM needs
Distributor application details
Sample testing feedback
Bulk order requirements

This helps us evaluate cooperation opportunities and provide suitable product recommendations, pricing, and service support.

2.3 Technical and Website Usage Information

When you visit our website, certain information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Traffic source
Approximate location such as country or region
Form interaction behavior
Cookie preferences

This helps us improve website performance, product pages, user experience, SEO performance, and B2B lead generation.

3. How We Use Your Information

Pineeon may use collected information for the following purposes:

Responding to inquiries
Preparing quotations
Processing sample requests
Reviewing distributor applications
Recommending suitable products
Discussing OEM/ODM customization
Confirming product specifications
Arranging sample or bulk order communication
Providing after-sales support
Improving website content and user experience
Sending product updates or business communication
Managing customer relationships
Preventing spam, fraud, or abuse
Complying with legal, tax, customs, or business obligations

For example, if you request smart ring samples, AI voice mouse quotation, GPS tracker bulk pricing, or PC monitor OEM packaging, we may use your submitted information to prepare product recommendations, pricing, sample options, and shipping details.

4. Legal Basis for Processing Information

Depending on your location and applicable laws, we may process your information based on one or more of the following reasons:

Your consent
Performance of a contract or pre-contract communication
Legitimate business interests
Legal or regulatory obligations
Protection of website security and business rights

For B2B inquiries, sample requests, distributor applications, and quotation requests, we process your information to communicate with you and provide requested business services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, remember preferences, support form functions, and improve marketing performance.

Cookies may help us understand which product categories visitors are interested in, such as smart rings, AI voice mice, PC monitors, GPS trackers, AI smart devices, or OEM/ODM services.

For more details, please read our Cookies Policy.

6. How We Share Your Information

Pineeon does not sell your personal or business information.

We may share necessary information only in limited situations, such as:

With internal sales, support, production, or logistics teams
With payment service providers when payment processing is required
With shipping or courier companies for sample or order delivery
With website hosting, analytics, or security service providers
With marketing or email service providers for authorized communication
With certification, customs, or compliance partners when required
With legal, tax, or government authorities when required by law

We only share information necessary for the relevant business purpose.

7. International Data Transfers

Pineeon serves global B2B buyers. Your information may be processed or stored in countries or regions where our company, service providers, hosting providers, or business partners operate.

When information is transferred internationally, we take reasonable steps to protect it according to this Privacy Policy and applicable data protection requirements.

8. How We Protect Your Information

We take reasonable technical, organizational, and administrative measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include:

Website security tools
Access control
Internal confidentiality practices
Spam and abuse prevention
Secure communication where available
Limited access to business information
Regular review of website and form security

However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security, but we work to protect your information responsibly.

9. How Long We Keep Your Information

We retain information only for as long as necessary for business, legal, operational, and service purposes.

Retention periods may depend on:

Inquiry status
Sample request process
Distributor application review
Quotation and order communication
After-sales service needs
Legal, tax, accounting, or customs requirements
Marketing communication preferences

If your information is no longer needed, we may delete, anonymize, or securely archive it.

10. Marketing Communications

If you subscribe to our newsletter, submit a business inquiry, or communicate with our sales team, we may send you relevant business updates, product information, sample support details, distributor cooperation information, or promotional content related to Pineeon smart electronics.

You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly.

We will continue to send necessary transactional or service-related messages when required, such as quotation communication, order updates, sample shipping details, or after-sales support.

11. Your Rights and Choices

Depending on your country or region, you may have rights regarding your personal information, including the right to:

Access the information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to certain types of processing
Request restriction of processing
Request a copy of your information
Opt out of marketing communication
Manage cookie preferences

To exercise these rights, please contact us using the details provided in the “Contact Us” section.

We may need to verify your identity or business relationship before responding to certain requests.

12. Information from Minors

Pineeon’s website and services are intended for business users and professional B2B buyers.

We do not knowingly collect personal information from children. If you believe that a minor has provided information to us, please contact us and we will take appropriate steps to delete such information.

13. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, social media pages, payment services, logistics services, embedded videos, or business tools.

Pineeon is not responsible for the privacy practices, content, security, or policies of third-party websites or services. We recommend reviewing their privacy policies before submitting information.

14. B2B Forms and Submitted Information

Pineeon website forms may include:

Contact form
Request Samples form
Become a Distributor form
Feedback form
Newsletter form
OEM/ODM inquiry form
After-sales support form

Information submitted through these forms will be used to respond to your request, evaluate cooperation opportunities, recommend suitable products, prepare quotations, provide support, or improve our service.

Please do not submit confidential, sensitive, or unnecessary personal information through website forms unless specifically requested.

15. Data Accuracy

You are responsible for ensuring that the information you provide is accurate, complete, and up to date.

If your company details, contact information, shipping address, product requirements, or cooperation needs change, please notify us so we can update our records and communicate with you correctly.

16. Updates to This Privacy Policy

Pineeon may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, data practices, or service providers.

When we update this policy, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

17. Contact Us

If you have any questions about this Privacy Policy or how Pineeon handles your information, please contact us:

Pineeon
Operated by Chudong Technology Ltd.
Shenzhen, Guangdong, China
Email: service@pineeon.com
Tel: +86-130-4684-2353
Website: https://pineeon.com

By using our website, submitting an inquiry, requesting samples, applying to become a distributor, or communicating with Pineeon, you acknowledge that you have read and understood this Privacy Policy.